Frequently asked question

We are only accepting return/exchange/refund for products received broken on arrival/transit. For all such issues, we would be needing an unboxing video and photos. To provide a quick resolution, you have to report the issue within 48hrs of delivery. We take full responsibility for the in-transit damages and will exchange the product or will process a 100% refund (absolutely, no questions asked).

Yes, you can cancel or modify your order before it's dispatched for delivery. To do so, log in to your account, go to your order history, and select the order you want to cancel or modify. If your order has already been dispatched, you can contact customer service to see if any changes can be made.

Yes, ShivanshPro is a reliable online spiritual store that is committed to providing high-quality products and excellent customer service. We source our products from trusted suppliers and ensure that they meet our quality standards. We also have a dedicated customer service team that is available to assist you with any issues or concerns you may have.